Articles & Resources

Mental health billing for telehealth services - A senior man taking down notes during an online consultation with his psychologist.

The Ultimate Guide to Billing Services for Mental Health Practices

As a mental health professional, you might often find yourself swamped with paperwork, protocols, and insurance requirements. Balancing patient care, insurance claims, and the financial stability of your practice can feel like a daily uphill battle. There are steps you can take to regain control of your practice’s billing and optimize reimbursements, without straying from your clinical mission. This guide will help you navigate from the basics of billing to choosing the right mental health billing system.

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Secure medical credit card processing - A female healthcare staff assisting a senior man in settling his bill using a credit card.

Safe Transactions, Secure Patients: Ensuring Data Protection in Medical Credit Card Processing   

With the healthcare industry generating up to 19 terabytes of clinical data each year, cybercriminals have the potential to gain access to a treasure trove of patient data. This reality makes strong data security protocols essential when processing payments. In this blog, we will look at common risks, some best protective measures, and some key considerations for medical offices that are on a mission to ensure total patient data protection in medical credit card processing.

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Patient statement inserts - A man reading mailed medical leaflets at home.

3 Ways Inserts Can Enhance Patient Mailed Statements

Building a strong relationship with patients is crucial in healthcare. It’s about far more than just excellent medical care, it is also about maintaining a consistent, open line of communication. In an industry where providers have to keep patients informed about new policies, procedures, and treatment options, communication through patient statement inserts is an effective way to deliver this information cost-effectively—after all, postage is already paid for mailing the statement.
In this post, we’ll explore three key ways inserts can enhance a mailed patient statement: by providing valuable educational materials, offering promotional or informational content, and improving the overall patient experience. Ultimately, we’ll see how these three elements elevate communication while fostering patient engagement and satisfaction.

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Billing, Payments, & Collections, All Under One Roof

Popular Posts

Mental health billing for telehealth services - A senior man taking down notes during an online consultation with his psychologist.

The Ultimate Guide to Billing Services for Mental Health Practices

As a mental health professional, you might often find yourself swamped with paperwork, protocols, and insurance requirements. Balancing patient care, insurance claims, and the financial stability of your practice can feel like a daily uphill battle. There are steps you can take to regain control of your practice’s billing and optimize reimbursements, without straying from your clinical mission. This guide will help you navigate from the basics of billing to choosing the right mental health billing system.

Read More »
Secure medical credit card processing - A female healthcare staff assisting a senior man in settling his bill using a credit card.

Safe Transactions, Secure Patients: Ensuring Data Protection in Medical Credit Card Processing   

With the healthcare industry generating up to 19 terabytes of clinical data each year, cybercriminals have the potential to gain access to a treasure trove of patient data. This reality makes strong data security protocols essential when processing payments. In this blog, we will look at common risks, some best protective measures, and some key considerations for medical offices that are on a mission to ensure total patient data protection in medical credit card processing.

Read More »
Patient statement inserts - A man reading mailed medical leaflets at home.

3 Ways Inserts Can Enhance Patient Mailed Statements

Building a strong relationship with patients is crucial in healthcare. It’s about far more than just excellent medical care, it is also about maintaining a consistent, open line of communication. In an industry where providers have to keep patients informed about new policies, procedures, and treatment options, communication through patient statement inserts is an effective way to deliver this information cost-effectively—after all, postage is already paid for mailing the statement.
In this post, we’ll explore three key ways inserts can enhance a mailed patient statement: by providing valuable educational materials, offering promotional or informational content, and improving the overall patient experience. Ultimately, we’ll see how these three elements elevate communication while fostering patient engagement and satisfaction.

Read More »
Doctor communicating transparently with patient about payment.

Fostering Patient Relationships Through Payment Options

Facing the burden of high-deductible health plans and escalating out-of-pocket costs, an increasing number of patients are delaying or choosing not to receive necessary medical care. In the past year alone, approximately one-quarter of all American adults skipped or postponed getting treatment due to cost. Unsurprisingly, the rates are even higher among the uninsured—over 60% reported facing similar difficulties. This article explores best practices for leveraging patient payment options to enhance patient satisfaction, trust, and engagement.

First, we will discuss common patient payment preferences and concerns to inform effective financial strategies. Next, we will discuss the value of offering customizable patient payment options and convenient online payment channels.

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