Learn how your practice can simplify workflows, improve collections, and get paid faster with BillFlash’s all-in-one billing platform.
Billing has become one of the biggest bottlenecks to profitability, and it's not because patients don't want to pay. It's because the systems that handle payments haven't kept up with the pace of care. As patient financial responsibility increases and high-deductible plans become the norm, providers are expected to collect a larger share of costs directly from patients. An article from HITLeaders indicates that this share has grown from less than 10% to more than 30% over the past decade. Despite this shift, providers collect only 24% of patient bills, which highlights the need for better solutions to help healthcare organizations get paid faster. At the same time, nearly one in five Americans has medical debt.
These trends are making it harder than ever for healthcare organizations to protect their margins and maintain financial health. But most billing processes are still slow, manual, and confusing for staff and patients. The traditional billing model of only mailing a statement, waiting for the patient to receive it, following up, and then hoping for payment no longer works in today's healthcare economy.
Patients expect clarity and convenience. Repetitive, manual tasks burden staff, and inefficient systems delay revenue when they don’t support fast, easy payments. BillFlash helps solve that. As a complete billing, payment, and collection platform, BillFlash helps healthcare organizations modernize their revenue cycle. It reduces manual work, improves patient engagement, and enables practices to get paid faster and more efficiently.
Here's why more than 60,000 healthcare organizations trust BillFlash to simplify their billing process and accelerate payments.
Increasing Collections by up to 60% Through Multi-Channel Payment Options
Patients today expect options, including how they receive and pay their medical bills. Whether it's by text, email, mail, mobile, or a QR code on a statement, people want to pay their healthcare bills the same way they handle everything else: quickly, conveniently, and without hassle. Practices that rely on a single method, such as paper statements, miss opportunities to get paid faster and more efficiently. BillFlash helps you meet patients where they are by offering a full range of payment channels, including:
- Online and mobile payments through PayWoot.com
- In-office payments via card, check, and contactless methods
- Secure phone payments
- Payment reminders sent by text or email
- Mailed paper statements with QR codes and online payment access
Practices using BillFlash's multi-channel payment tools have increased collections by up to 60 percent, and the key is flexibility. When patients can choose how and when to pay, they begin to pay faster. For instance, with OnlinePay, patients can pay quickly through a secure, mobile-friendly portal at PayWoot.com using a credit card or checking account. They can pay instantly with GuestPay, manage their account by signing in, or prepay for a visit through a secure link sent via text or email. For your staff, this means less time handling payments and more time focusing on care.
Handling In-Office Payments
Not every patient wants to pay online, so OfficePay makes it easy to accept payments inside your practice. Whether it's a card swipe at the front desk, a phoned-in payment, or a contactless option like Apple Pay or Google Pay, the system automatically tracks and reconciles every transaction in one place. You can even accept mail-in checks or stored payment methods for future use. By making it easier for patients to pay, and by giving your staff a smarter way to manage those payments, BillFlash removes the delays and confusion that slow down your revenue cycle.
Saving Staff Hours Every Month With Automation
In most healthcare organizations, billing tasks still require extensive manual effort. Staff are printing, folding, stuffing envelopes, updating addresses, and following up on unpaid balances, all while handling check-ins, phones, and patient questions. This work adds up quickly. That's where automation in healthcare makes a real difference in streamlining processes and helping practices get paid faster.
BillFlash automates statement delivery, payment reminders, and collections, saving your staff dozens of hours each month. With just a few clicks in the BillFlash portal, you can send mailed bills without printing or mailing anything yourself. The system mails approved statements first-class the next business day and includes features such as payment coupons, return envelopes, and QR codes. This allows patients to scan and pay online instantly, combining the reliability of mail with the convenience of digital payments.
Automatically Sending Reminders to Reduce Delays
For even faster results, practices can add eBill Notices to send notices electronically by text or email. This dual approach gives patients options while reducing delays. Following up on unpaid bills is another time-consuming task that often falls to your front desk. With PayReminders, the system automatically sends reminders via text and email. You can schedule up to three text and three email reminders per month, and the system removes patients from the sequence as soon as they pay. There's no need for manual calls, voicemails, or tracking. You can set it and let the system do the rest.
If balances still go unpaid, Integrated Collections gives your staff a smarter way to manage next steps. During normal billing reviews, BillFlash flags accounts based on your rules and recommends them for collections. You decide which ones move forward and can withdraw them at any time. You also maintain full visibility into each account's status.
Trained specialists handle collections, follow compliance standards, and prioritize respectful communication. Recovered funds go directly into your bank account, so you get paid faster without waiting for a third-party agency to take a portion. By automating manual billing tasks, BillFlash frees up valuable staff time and reduces the administrative burden that contributes to burnout. Instead of chasing payments, your staff can focus on patients, communication, and practice growth.
Accelerating Payments Before the Visit
For many healthcare organizations, payments don’t just take days—they often take weeks or even months. Once a patient leaves the office, the likelihood of collecting payment decreases. Delays, oversights, and misunderstandings affect bills. With patients now responsible for more than half of healthcare costs, those late payments add up fast. That's why more providers are choosing to collect payment before the appointment.
With BillFlash PreBill, your practice can send patients a secure link via text or email. From there, patients can quickly review and pay online at PayWoot.com before they walk through your door or join a telehealth session. This proactive approach eliminates the back-and-forth of post-visit billing. Patients know what to expect, and your staff doesn't have to chase payments after the fact. It also helps reduce no-shows. When patients have already paid, they're more likely to keep their appointments. When patients know their financial obligations upfront, they feel more confident and plan for costs rather than facing unexpected charges later.
Here's how PreBill helps you get paid faster:
- Moves collections from after the visit to before it
- Clarifies financial responsibility to reduce confusion
- Speeds up revenue collection with minimal staff effort
Whether it's an in-person appointment or a virtual appointment, PreBill makes it easy to improve transparency, reduce billing delays, and strengthen your practice's cash flow without adding extra work for your staff.
Making It Easy for Patients to Pay
In many cases, it's not that patients don't want to pay their medical bills. It's that they just can't. For many patients, an unexpected expense of even a few hundred dollars can cause real financial stress. That often leads to delayed payments, unpaid balances, or postponed care. BillFlash FlexPay helps solve that problem for patients and providers. FlexPay gives patients a flexible, affordable way to pay their bills over time. At the same time, your practice receives the full payment up front, typically by the next business day. There's no risk to you and no added administrative work.
BillFlash manages every payment plan and follows up directly with patients. Applying is fast and easy. Patients can complete the process online in less than a minute, with no hard credit check and a 90 percent approval rate. Every approved patient is guaranteed a zero percent interest option, which makes it easier for them to commit to paying their balance. For patients, FlexPay removes the pressure of paying all at once. For your practice, it reduces unpaid balances, improves cash flow, and preserves relationships.
Here's how FlexPay helps you get paid faster:
- Providers receive full payment while patients pay in monthly installments
- Eliminates the financial hesitation that causes payment delays
- Turns unpaid balances into manageable payment plans
- Increases patient satisfaction through accessible, stress-free options
FlexPay also helps differentiate your practice. Offering flexible financing gives new patients a reason to choose you and helps current patients continue care without worrying about payment. It's a simple solution that benefits everyone involved. Your patients gain peace of mind, and your practice gets paid faster without delay.
Streamlining the Entire Revenue Cycle in One Cloud-Based Application
Many healthcare organizations still rely on multiple systems to manage billing, payments, and collections. One platform handles mailed statements, another processes online payments, and a third manages collections. The result is more vendors to manage, more systems to train on, and more room for errors and delays. BillFlash brings everything together in one secure, cloud-based platform. From sending a statement to collecting the final payment, you can manage every stage of your revenue cycle in one place.
You won't need to switch between tools or coordinate with multiple vendors. Your billing staff works within one interface, and all payments flow into the same system. This approach saves time, reduces costs, and improves the experience for staff and patients. BillFlash scales with your practice, whether you are a solo provider or a multi-location organization. It integrates with over 100 of the most widely used practice management and EHR systems, making adoption easy and avoiding disruptions to your existing workflows.
BillFlash solutions help you get paid more while collecting payments faster, at a total lower cost. Because the platform runs fully in the cloud, it speeds up transactions, reduces billing errors, and provides real-time access to payment activity. PreBill, PayReminders, and Integrated Collections work together to improve patient payment rates and reduce your staff's administrative tasks.
There are no annual contracts and no long-term commitments. You only pay for the services you use, giving your healthcare organization the flexibility to adapt as your needs change. BillFlash is more than just a billing tool. This solution streamlines your revenue cycle, accelerates cash flow, and reduces the overhead that held your practice back.
How BillFlash Services Work Together to Accelerate Cash Flow
Every stage of the patient billing journey affects how quickly your practice receives payment. When different systems manage those stages or require manual handoffs, revenue slows down. BillFlash helps change that. All BillFlash solutions work together on a secure platform, helping organizations streamline billing processes and get paid faster.
PreBill
It starts with PreBill, which allows you to notify patients of expected charges before their appointment. Patients receive a secure link via text or email and can pay online in advance, helping your staff collect revenue earlier and avoid billing surprises later. When it's time to send a statement, eBill Notices make it easy to deliver digital billing notifications through text or email. These messages include a direct link to PayWoot.com, where patients can view and pay their balance on any device.
Mailed Bills and PayReminders
For those who prefer mailed communication, Mailed Bills provide printed statements with QR codes. These statements give patients the familiarity of paper along with the convenience of online payment options. To reduce overdue balances, PayReminders automatically follows up with patients who haven't paid. The system sends text and email reminders on a schedule and stops them as soon as patients pay, so staff can focus on other tasks instead of tracking or chasing balances.
FlexPay
A centralized system processes all payments, whether patients pay online, in person, by phone, or by mail. This allows your organization to accept payments in any format while keeping everything organized in one place. If a patient needs more time to pay, FlexPay provides a payment plan. Patients can apply quickly and spread out payments over time, while your healthcare organization receives the full payment upfront.
Integrated Collections
When balances still go unpaid, Integrated Collections gives your staff a way to manage recovery efforts without relying on an outside agency. You choose which accounts to submit, track every interaction, and receive payments directly in your bank account. Each of these tools is powerful on its own, but when used together, they create a billing process that is faster, simpler, and more effective. By connecting every step in the revenue cycle, BillFlash helps your practice get paid faster and collect more payments with less effort.
Why Healthcare Organizations Trust BillFlash
BillFlash has earned the trust of thousands of healthcare organizations by delivering real, measurable results. Healthcare organizations of all sizes rely on our tools to simplify billing, improve collections, and reduce the administrative burden that slows their staff. Our platform is HIPAA-compliant and integrates with over 100 leading EHR and practice management systems, which means you can start using it without changing the way your staff already works.
Organizations that use BillFlash regularly report fewer payment delays, higher patient satisfaction, and stronger financial outcomes. With tools that work together in one cloud-based system, healthcare organizations get the flexibility and reliability they need to stay competitive and financially healthy.
Get Paid Faster—With Less Effort
Billing shouldn't slow your healthcare organization down. But when payment systems are disconnected, reminders are manual, and collections take too much staff time, cash flow suffers, and so does patient satisfaction. BillFlash brings everything together in one place. From pre-visit billing payments to automated reminders and collections, every tool works within a single, cloud-based platform. Your staff spends less time chasing payments and more time focusing on what matters most: patient care. Practices that switch to BillFlash not only streamline their billing but also save time, reduce costs, and see faster payments without relying on multiple vendors or outdated workflows. If you're ready to improve your revenue cycle and make billing easier for everyone involved, it starts here.
Ready to simplify your billing and accelerate your payments today? Schedule a demo to see how our billing, payment, and collection software can help your practice get paid faster, while saving time and money.